Privacy Policy - Abhir Online
Last Updated: December 10, 2024
Introduction
At Abhir Online, your privacy matters. We are committed to protecting your personal information and providing a safe and secure shopping experience. This Privacy Policy describes how we collect, use, and disclose your information when you visit or make a purchase from abhir-online.com (the "Site"). Please read this policy carefully to understand our practices regarding your information and how we will treat it.
What Information Do We Collect?
We collect various types of information for various purposes to provide and improve our service to you. This information includes:
•Device Information: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, information about the webpages you visit on our Site, the time and date of your visit, and how you interact with the Site. We use this information to improve our Site and user experience, and for analytics and statistical purposes.
•Types of Cookies: We use session cookies to maintain your login session and remember your shopping cart items, and tracking cookies to understand how you interact with our Site and improve user experience. You can control the use of cookies through your browser settings.
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•Account Information: When you create an account on our Site, we collect information such as your name, email address, phone number, mailing address, and date of birth (optional). We use this information to manage your account, process your orders, communicate with you, and personalize your shopping experience.
•Order Information: When you place an order on our Site, we collect information about the products you order, your shipping and billing address. Your payment information (including credit card number, expiry date, and security code) is processed securely by Salla and payment gateway providers. Abhir-Online does not store any of this information.
•Customer Support Information: When you contact our customer support team, we will collect the information you provide to us, such as your inquiries, complaints, and suggestions. We use this information to provide support, resolve your issues, and improve our services.
•Other Information: We may also collect other information through surveys, contests, or promotions, or through your interactions with our content on social media.
How Do We Use Your Information?
We use your information for the following purposes:
•To provide and improve our service: We use your information to provide our services to you, such as processing your orders, providing support, and improving our Site and user experience.
•To communicate with you: We may contact you regarding your account, your orders, or to send you important updates and notifications.
•For marketing and analytics: Targeted advertising: We may use your information, such as your browsing and purchase history, to display personalized advertisements that are relevant to your interests, both on our Site and other websites.
•Website analytics: We use web analytics services, such as Google Analytics, to understand how visitors use our Site, improve its performance, and measure the effectiveness of our marketing campaigns. You can read Google Analytics' privacy policy here: and you can also opt-out of Google Analytics here:.
•Email marketing: With your consent, we may send you marketing emails about our new products and offers. You can unsubscribe from these emails at any time.
•Facebook Analytics: We may use Facebook Analytics to analyze user behavior and understand how customers interact with our Site. You can read more about how Facebook uses your personal information here:
You can also opt-out of Facebook Analytics here:.
•PHP native tool: We may use PHP analytics tools to understand how our customers use the Site.
•To prevent fraud: We use your information to help us detect and prevent any fraudulent or unauthorized activity.
•To comply with the law: We may use your information to comply with applicable laws and regulations.
Do We Share Your Information?
We may share your information with third parties in the following circumstances:
•Service providers: We delegate Salla-platform to manage our website store, they share your information with service providers who assist in providing Salla services, such as shipping, payment processing, and data analysis companies. We and Salla require these providers to protect your information and not use it for any other purposes.
•Salla Platform: We use the Salla platform (salla.com) to manage our online store, and we may share your information with them for order processing, support, and marketing purposes. Salla has its own privacy policy to protect your information. You can read Salla's privacy policy here:
•Governmental bodies: We may share your information with governmental bodies if required by law or to protect our rights or the safety of our users.
•Social media: If you choose to log in to our Site through your social media account, we will collect certain information from your account, such as your name and email address.
How Do We Protect Your Information?
We take appropriate measures to protect your information from unauthorized access, unlawful use, loss, or alteration. These measures include:
•Data encryption: We use SSL encryption technology to protect your information during transmission over the internet.
•Access restriction: We restrict access to your personal information to only those employees who need it to perform their job duties.
•Regular security reviews: We regularly review our security procedures to ensure their effectiveness and compliance with the latest standards.
Your Rights
We recognize the importance of protecting your privacy and believe in your right to control your personal information. Therefore, we provide you with the following rights:
•Right of access: You can request a copy of the personal information we hold about you.
•Right to rectification: You can request to correct any inaccurate or incomplete information.
•Right to erasure: You can request to delete your personal information under certain circumstances, such as when we no longer need the information for the purpose it was collected.
•Right to object: You can object to the processing of your personal information for direct marketing purposes.
•Right to restriction of processing: You can request to restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the information.
•Right to data portability: You can request to transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.
General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area ("EEA"), the General Data Protection Regulation ("GDPR") provides you with additional rights regarding your personal information, including:
•Right to withdraw consent: If you have consented to the processing of your personal information, you can withdraw this consent at any time.
•Right to lodge a complaint: You can lodge a complaint with the data protection authority in your country if you believe that we have not processed your personal information in accordance with the GDPR.
Use of the Site by Minors
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us via email at [email protected] to request the deletion of this information.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, or if you want to exercise any of your rights, please contact us via:
•Customer Services WhatsApp: 00966501732312
https://wa.me/abhir?lang=ar_AR
•Email: [email protected]
•Mailing address: Al Nakheel - Abdullah bin Ahmed Al Maghrabi Street 7007 - P.O. Box 23241 Jeddah - Kingdom of Saudi Arabia
Note: We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page.