Shipping & Delivery
Welcome to Abhir Online! We’ve made sure our shipping and delivery process is as smooth and easy as your shopping experience. We offer a variety of options to get your order to you, whether you’re in our beloved Jeddah, elsewhere in Saudi Arabia, the GCC, or even further afield!
Abhir Online does not add any extra money for shipping. These prices are the best value deals we get from our shipping partners, and we cover our offers on the other hand.
Our Shipping Promise
- Wide Reach: We deliver to a broad network of cities within Saudi Arabia, the GCC, and international destinations.
- Great Prices: Enjoy competitive door-to-door shipping rates.
- Trusted Partners: We work with top local and international carriers like Aramex, DHL, AyMakan, SMSA, Careem, Redbox, and Subul to ensure reliable service.
Choose Your Shipping Option
1. Standard Domestic Shipping (Within Saudi Arabia)
This is our reliable and widely available service.
- Who We Use: Trusted carriers like SMSA, DHL Express, AyMakan, Aramex, and Subul.
- Delivery Time: Expect your order in 2-7 business days.
- Cost: The cost is calculated at checkout based on your order's weight and destination.
2. Free Shipping Options
We love offering great value, so we have a few ways for you to get free shipping:
- Free Local Shipping: All orders of 299 or more get free standard shipping through SMSA, AyMakan, Aramex, Subul, and DHL Express.
3. Redbox Locker Deposit: For 16 enjoy deposit at a convenient Redbox smart locker near you.
- Locker Sizes (cm): Large: 47x37x30.5, Medium: 47x37x19.5, Small: 47x37x8.
- Note: Parcels are held for 48 hours free of charge. A fee of 2.5 per day applies thereafter, up to a maximum of 5 days. For full Redbox city coverage, please visit: https://redboxsa.com
4. Instant Delivery (Jeddah Only)
Need your order in a flash? This one’s for you!
- Fastest Option: Get your order delivered in just 30-45 minutes through Careem (available from 10 AM to 2 AM).
- Cost: A flat rate of 29 for shipments up to 20 kg.
5. Economic Shipping Options
Saving money doesn't mean a long wait!
- SMSA Branch Pickup: Save on shipping costs by picking up your order from a nearby SMSA branch.
- Delivery Time: Typically 2-5 business days to the branch.
- Cost: Just 20 for the first 15kg.
6. International Shipping
We bring Abhir Online to the world!
- Where We Ship: We deliver to the GCC (UAE, Kuwait, Bahrain, Oman, Qatar) and other select international destinations.
- Who We Use: Our trusted international carriers are SMSA, DHL Express, and Aramex.
- Cost & Details: The exact cost is calculated at checkout based on your order and location.
- Heads Up! All international orders are DDU (Delivered Duty Unpaid). This means you’re responsible for any local import duties, taxes, or customs fees.
Your Order Journey
- Our Commitment: We strive to prepare your orders promptly and on the same day. Our official standard order preparation time is 3-5 business days.
- Faster Handover: We proactively deliver your package to the carrier’s sorting center ourselves multiple times a day, which can save you 2-3 days off the standard process.
- Track Your Order: Once your order is on its way, we'll send you a tracking number. Use this number on the carrier’s website to follow your package’s journey.
A Quick Word on Responsibility
- Our Part: Our job is to prepare your order perfectly and hand it over to the carrier promptly.
- Their Part: Once it’s with the carrier, they are responsible for its journey, quality, and delivery time.
- Heads Up: The Redbox locker service can sometimes be a little slower due to how it works. For the fastest domestic service, our customers often find the SMSA branch pickup to be the best option!
Easy Returns
- System-Generated Waybill: Our system can automatically generate a return waybill from your order page. You can also contact our customer service for help with this, making the return process simple.
- Contact our customer service support team on WhatsApp to assist you